Our Commitment to you
We are available 7 days a week to assist you with your travel arrangements.
Customer Service
Great customer service, every time.
All our travel specialists strive to provide you with the best customer service, you can be sure your travel is booked just the way you like it.
If your itinerary changes you'll be the first to know.
When you book with one of our Agents, you can rest assured that if a supplier notifies us about an itinerary change, we will notify you right away.
Our Travel Specialists will provide you with a personalized travel consultation for your group, cruise or vacation package holiday.
Whether you are travelling with a group or on your own, our knowledgeable travel specialists are dedicated to making your travel booking a great experience.
Worry-free travel planning.
With the TD Travel Rewards Centre, you'll get first-rate advice on your destination and travel options, and we'll make every effort to make your travel planning a comfortable, reliable and worry-free experience.
We do what's best for you, not our suppliers.
TD Travel Rewards Agents don't work on commission. That means our priority is satisfying you, not our suppliers.
We speak many languages.
Some of the unique languages available through the TD Travel Rewards Centre include Arabic, Italian, Hindi, Bulgarian, Croatian, Russian, Spanish, Urdu, Punjabi, and Serbian. At the time of your call if you need a special language agent, we will do our best to make one of them available to you.
Great package prices to sun destinations like Cuba, Mexico, Florida and Las Vegas.
Treat yourself to a sun vacation. Ask our Agents about great prices available on a wide selection of the most popular destinations.
Earn extra TD Points on every dollar spent on travel at the TD Travel Rewards Centre.
When you purchase travel on your TD Travel Card through the Centre, you will earn the following additional TD Points:
Card Type |
Bookings |
Cuba, Cruise & Rail Bookings |
TD First Class Travel Visa Infinite Card |
6 TD points for every $1 |
9 TD points for every $1 |
TD Platinum Travel Visa Card |
4 TD points for every $1 |
6 TD points for every $1 |
TD Classic Travel Visa Card |
2 TD points for every $1 |
2 TD points for every $1 |
TD Business Travel Visa Card |
6 TD points for every $1 |
9 TD points for every $1 |
Our Price Match Guarantee
When you book your travel with the TD Travel Rewards Centre, you are guaranteed a price match on select airfare and vacation package bookings. Please view our full terms and conditions
here
Protection
Assurance that you're dealing with a TICO certified agency.
TICO (Travel Industry Council of Ontario)
The Travel Industry Compensation fund protects consumers who book through an Ontario registered travel agency and who do not receive their travel services as a result of the failure of an Ontario registered travel agency, an Ontario registered travel wholesaler or a supplier airline and cruise lines.
The end of a travel supplier shouldn't be the end of your trip.
The end of a travel supplier could cause a lot of uncertainty. To help you get through it, we'll work on your behalf to find alternative flight arrangements to get you home safe and sound. We'll also liaise with TD Visa and travel industry governing organizations to ensure you receive any refunds that may be applicable.
Our Hurricane Promise.
If the threat of a hurricane makes traveling to your destination unsafe, we'll help you make alternative travel arrangements.
The level of threat a hurricane poses is determined by the tour operator or the airline. If they determine the threat as too great, they will advise TD Travel Rewards of any scheduled changes.
Privacy
Our promise that your privacy and personal information is protected.
When speaking with one of our Agents, you can feel secure in knowing that your privacy and personal information are protected with industry standard encryption technology and e-commerce best practices.
When we collect personal information from a Customer - whether over the phone, or in person - we follow the privacy principles of applicable Canadian law including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Marketing Association (CMA).